Privacy Policy — ck788

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable natural person. Examples include your full name, Indonesian National Identity Card (KTP) number, email address, mobile phone number, bank account details, and IP address.
• "Processing" means any operation performed on personal data, including collection, storage, use, disclosure, transfer, or deletion.
• "Data Controller" refers to ck788, which determines the purposes and means of processing your personal data.
• "Data Processor" refers to a third party that processes personal data on behalf of ck788 under a data processing agreement (e.g., payment gateways, KYC service providers).
• "Member" / "You" refers to any individual who has registered an account on the ck788 platform.
• "Consent" refers to a freely given, specific, informed, and unambiguous indication of your agreement to the processing of your personal data for a stated purpose.
• "IDR" means Indonesian Rupiah, the currency in which all ck788 transactions are denominated.

The data controller responsible for your personal data is ck788, operating the platform at ck788.cam. ck788 operates under an internationally recognized gaming license and is the entity accountable for determining how and why your personal data is processed in connection with your use of the platform.

For all privacy-related inquiries, data subject requests, and formal complaints regarding our data processing practices, you may contact us at:

ck788 collects only the categories of personal data that are necessary for the purposes described in this Privacy Policy. The specific categories are as follows:

ck788 does not collect special categories of sensitive personal data (such as racial origin, religious beliefs, health data, or political opinions) except where strictly required by our responsible gaming obligations, such as recording a Member's self-reported problem gambling status for self-exclusion purposes.

ck788 collects personal data through the following channels:

• Direct interactions: Data you actively provide when registering, completing KYC verification, depositing funds, submitting a withdrawal request, or contacting our support team.
• Automated technical collection: Data collected passively as you use the ck788 platform, including IP addresses, device identifiers, session logs, and cookie data. See Section 9 (Cookies & Tracking) for full details.
• Third-party payment processors: Transaction confirmation data received from our payment gateway partners when you deposit or withdraw via BCA, BRI, OVO, DANA, ShopeePay, or other supported Indonesian payment channels.
• KYC and identity verification providers: Document authentication data returned by our third-party KYC service provider when your identity documents are verified during the account verification process.
• Fraud and risk screening providers: Risk scores and screening results from fraud prevention services used to identify unusual account activity.

ck788 processes your personal data for the following clearly defined purposes:

• Account management: Creating, maintaining, and securing your ck788 account, including processing login authentication and OTP verification via your registered Indonesian mobile number.
• Transaction processing: Facilitating deposits and withdrawals through your chosen payment method (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja) and maintaining accurate financial records of all transactions.
• KYC and identity verification: Verifying your identity and age (21+) in compliance with our responsible gaming obligations and anti-money laundering (AML) requirements before processing your first withdrawal.
• Platform operation and improvement: Analysing usage patterns and technical performance data to maintain platform stability, fix bugs, and develop new features relevant to Indonesian players.
• Fraud prevention and security: Detecting and investigating suspicious account activity, unauthorized access attempts, bonus abuse, and any conduct that may constitute money laundering or betting fraud.
• Responsible gaming compliance: Monitoring betting patterns to identify potential problem gambling behaviours, administering self-exclusion requests, and enforcing deposit and loss limits set by the Member.
• Customer support: Responding to your enquiries, resolving account disputes, and processing formal complaints submitted to our support team.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates by email or SMS — but only where you have provided explicit consent and only for as long as you remain opted in.
• Legal and regulatory compliance: Retaining records as required by applicable law and responding to lawful requests from competent authorities.

ck788 processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the ck788 Terms & Conditions — including account creation, transaction processing, KYC verification, and customer support — is based on the contract between ck788 and you as a Member.
• Legitimate interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, and internal analytics is based on the legitimate interests of ck788 in operating a safe and compliant gaming platform, provided those interests do not override your fundamental privacy rights.
• Consent: Processing for direct marketing communications (promotional emails, SMS bonus alerts) is based on your explicit opt-in consent. You may withdraw consent at any time by contacting [email protected] or updating your preferences in your account settings.
• Legal obligation: Processing required to comply with applicable laws — including AML record-keeping and lawful authority requests — is based on legal obligation.

ck788 does not sell your personal data. We share personal data only with the following categories of recipients, and only to the extent strictly necessary for the stated purpose:

• Payment processing partners: Indonesian bank and e-wallet infrastructure providers (including gateway services that connect to BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja) receive transaction reference data to facilitate deposits and withdrawals.
• KYC and identity verification providers: Our contracted KYC service provider receives copies of identity documents submitted during the verification process. This provider operates under a data processing agreement that prohibits independent use of your data.
• Fraud prevention and AML screening providers: Transaction data and account behaviour signals may be shared with specialist fraud screening services to detect and prevent financial crime.
• Game content providers: Live casino and slot game studio partners (including Evolution Gaming, Pragmatic Play, Pocket Games Soft, and Spribe) may receive a session token and anonymous player identifier to facilitate gameplay. These providers do not receive your full identity data.
• Customer support platform providers: Our live chat and helpdesk software providers may process your support conversation data on our behalf under a data processing agreement.
• Competent authorities: ck788 will disclose personal data to law enforcement, regulatory bodies, or courts where required by a lawful order or where disclosure is necessary to prevent imminent harm.

All third-party data processors engaged by ck788 are required to implement appropriate technical and organisational security measures and to process personal data only on our documented instructions.

ck788 operates globally and some of the third-party service providers we use may process your personal data in countries outside Indonesia. Where data is transferred internationally, ck788 ensures that appropriate safeguards are in place, including:

• Contractual clauses in data processing agreements that require the recipient to apply data protection standards equivalent to those applied by ck788.
• Transfers only to service providers located in jurisdictions that maintain an adequate standard of data protection, as assessed by ck788's data governance review process.

If you have questions about the specific safeguards applied to international transfers of your data, you may submit a written request to [email protected] with the subject line "International Transfer Inquiry".

ck788 uses cookies and similar tracking technologies to operate and improve the platform. The following categories of cookies are used:

You may manage cookie preferences through your browser's settings menu. Please note that disabling functional or analytical cookies may affect the quality of your experience on the ck788 platform but will not prevent you from accessing core betting and gaming features.

ck788 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account data (identity, contact, financial account details): Retained for the duration of your active account plus 5 years following account closure, to comply with AML record-keeping obligations.
• Transaction records (deposits, withdrawals, bet history): Retained for 5 years from the date of each transaction.
• KYC documents (copies of ID and proof of address): Retained for 5 years following account closure or the completion of KYC, whichever is later.
• Customer support communications: Retained for 3 years from the date of the last interaction in a support thread.
• Technical and usage data (IP logs, session records): Retained for 12 months, after which they are aggregated and anonymised.
• Marketing preferences and consent records: Retained for the duration of your account plus 3 years, to evidence compliance with consent requirements.

When personal data is no longer required, ck788 ensures it is securely deleted or irreversibly anonymised so that it can no longer be linked to an individual.

As a Member of ck788, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Subject Request". We will respond within 30 days.

The ck788 platform is strictly intended for adults aged 21 years and older. We do not knowingly collect or process personal data from individuals under the age of 21. If ck788 becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, all associated data will be securely deleted, and any deposits will be returned to the originating payment method where technically possible.

If you are a parent or guardian and believe that a minor has registered an account on ck788, please contact us immediately at [email protected] so that we may take prompt action.

ck788 implements a layered approach to data security, combining technical and organisational controls to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• Encryption in transit: All data transmitted between your device and the ck788 platform is encrypted using TLS 1.2 or higher with 256-bit encryption keys.
• Encryption at rest: Sensitive data stored in our databases — including identity document references and financial account identifiers — is encrypted at rest using AES-256 encryption.
• Access control: Role-based access controls ensure that only personnel with a documented operational need can access personal data. All access is subject to authentication and is logged for audit purposes.
• Password security: Member passwords are stored using one-way cryptographic hashing with salt. ck788 staff cannot retrieve your password in plain text — only a password reset is possible.
• Penetration testing: The ck788 platform undergoes regular independent security assessments to identify and remediate vulnerabilities before they can be exploited.
• Incident response: ck788 maintains a documented data breach response procedure. Affected Members will be notified within 72 hours of a confirmed breach that poses a risk to their rights.

While ck788 takes extensive measures to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying ck788 immediately if you suspect unauthorized access to your account.

The ck788 platform may contain references or links to third-party services, such as game studio interfaces operated by Evolution Gaming, Pragmatic Play, or Spribe. Once you navigate to a third-party interface, that service's own privacy policy governs the processing of any data collected within that environment.

ck788 is not responsible for the privacy practices of third-party game providers or payment processors beyond the contractual data processing obligations we impose on them as described in Section 7 of this Privacy Policy. We encourage you to review the privacy policies of any third-party service you interact with through the ck788 platform.

ck788 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, we will notify Members via email to their registered address at least 7 days before the revised policy takes effect.

The "Last Updated" date at the top of this page will always reflect when the most recent version was published. Your continued use of the ck788 platform after the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy. If you do not accept the revised policy, you should cease using the platform and request account closure in accordance with the Terms & Conditions.

For any questions, data subject requests, or formal complaints regarding this Privacy Policy or ck788's data processing practices, please contact our Privacy Team using the details below:

We will acknowledge your request within 2 business days and provide a substantive response within 30 calendar days. Where a request is complex or where we receive a high volume of requests, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reasons for it.